SaiTech Services

Systems and Servers Administration

  • Network and Application Servers
  • Storage Area Networks
  • Systems administration, including Active Directory, Microsoft Exchange, Windows Servers including Windows 2008, Internet Information Servers (IIS), System Management Servers (SMS), Blackberry Enterprise Server (BES), and Citrix Servers.
  • Configuration, optimization, and resolution of issues related to Microsoft Active Directory (AD).
  • Setup of user accounts and responds to requests for network account adds, removes, changes, and password resets.
  • Load computers with Government-furnished system images. Also, perform computer re-imaging, help users with data backup and restore, and installation of software applications.
  • Perform the installation of software, software patches, and security updates to client systems.
  • Problem solving for complex technical issues, review and take actions for performance improvements, software deployment, documentation, and follow-up with end users.
  • Document customer, software, and system configurations and develop and/or update standard operating procedures and training materials.
  • Research, evaluation, testing, selection, and implementation of new software / hardware systems.

Highlights of Experience:

  • SaiTech brings six years of experience in providing server support that included the configuration, installation, testing, maintenance, and back-ups (including COOP site management) of networked applications, including Active Directory, Exchange, Windows Server, Blackberry BES, Citrix, and other applications.
  • Provided integrated solutions using: Microsoft SharePoint, Microsoft Windows and Office software, server platforms, VMware, Citrix XenApp, and Microsoft Exchange Server.
  • Provided subject matter expertise for server-related issues in multiple disciplines and identifies solutions to complex technical problems and requirements